fsu.edu | Union Ticket Sales

OP-A-7 UNIVERSITY UNION TICKET SALES

SPECIFIC AUTHORITY
Use of University Facilities

OBJECTIVE
To specify the methods and responsibilities for the sale of tickets through the Oglesby Union Ticket Office.

OVERVIEW
The Oglesby Union Ticket Office provides a central location for the distribution and sale of tickets to activities or events utilizing the University's internal PASS ticketing system and the TicketMaster system. Activities or events for which tickets are sold are held in University and non-university facilities. The Union Ticket Office is responsible for the total accountability of tickets sold and monies collected by the Union Ticket Office.

A. DEFINITIONS
The following definition applies throughout this procedure:

Registered Sponsor
A Registered Sponsor is an organization or department that has an assigned University account number and plans, develops, or executes an activity.

B. PLANNING EVENTS
All sponsors planning events at which tickets will be sold are to contact the Union Ticket Office Manager at least one month in advance of the opening of ticket sales to the public in order to "clear" the sale with the Union Ticket Office. All sponsors must obtain appropriate approval to use the desired facilities prior to contacting the Ticket Office Manager (refer to Use of University Facilities).

C. TICKET SALES
Tickets will be sold at the Union Ticket Office, the Fine Arts Building Ticket Office and/ in certain instances at the facility in which the event is being held. In most instances, tickets may be purchased with cash, check, credit or debit card.

D. COMPLIMENTARY TICKETS
If the sponsoring department or organization wishes to make complimentary tickets available using the university's PASS system, a typed list of recipients (names and number of tickets each is to receive) must be submitted to the Union Ticket Office. Each complimentary ticket will be assessed a handling fee of $1.00, to be paid by the sponsoring department. A fee schedule may be obtained from the Ticket Office Manager.

E. SERVICE FEES FOR HANDLING TICKETS
The Union Ticket Office charges a service fee for handling tickets, ticket sales, sales tax, transferring of net proceeds, and accountability reporting. The service fee varies with the activities involved in the sale of tickets for each event. A service fee schedule may be obtained from the Ticket Office Manager. The sponsoring department should determine the price of the ticket to include the service fee.

F. TRANSFERRING NET PROCEEDS
Net proceeds of ticket sales are transferred from the Union Ticket Office to the sponsor. Registered sponsors receive the net proceeds through an interdepartmental transfer into the sponsor's University account. If there is no University account, the money will be transferred directly to the sponsor.

G. ACCOUNTABILITY REPORT
Upon transferring the ticket sales net proceeds, the Union Ticket Office will prepare and submit a report concerning the services rendered. Copies of the report are sent to the sponsoring department or agent and the Union Accounting Office. The report contains detailed information on ticket accountability, cash accounting, and amounts deducted for sales tax and service fees.


	Business Operations Facilities/Space Faculty & Staff Financial General University Records/Information Safety/Insurance Technology			OP-A-7 UNIVERSITY UNION TICKET SALES SPECIFIC AUTHORITY Use of University Facilities OBJECTIVE To specify the methods and responsibilities for the sale of tickets through the Oglesby Union Ticket Office. OVERVIEW The Oglesby Union Ticket Office provides a central location for the distribution and sale of tickets to activities or events utilizing the University's internal PASS ticketing system and the TicketMaster system. Activities or events for which tickets are sold are held in University and non-university facilities. The Union Ticket Office is responsible for the total accountability of tickets sold and monies collected by the Union Ticket Office. A. DEFINITIONS The following definition applies throughout this procedure: Registered Sponsor A Registered Sponsor is an organization or department that has an assigned University account number and plans, develops, or executes an activity. B. PLANNING EVENTS All sponsors planning events at which tickets will be sold are to contact the Union Ticket Office Manager at least one month in advance of the opening of ticket sales to the public in order to "clear" the sale with the Union Ticket Office. All sponsors must obtain appropriate approval to use the desired facilities prior to contacting the Ticket Office Manager (refer to Use of University Facilities). C. TICKET SALES Tickets will be sold at the Union Ticket Office, the Fine Arts Building Ticket Office and/ in certain instances at the facility in which the event is being held. In most instances, tickets may be purchased with cash, check, credit or debit card. D. COMPLIMENTARY TICKETS If the sponsoring department or organization wishes to make complimentary tickets available using the university's PASS system, a typed list of recipients (names and number of tickets each is to receive) must be submitted to the Union Ticket Office. Each complimentary ticket will be assessed a handling fee of $1.00, to be paid by the sponsoring department. A fee schedule may be obtained from the Ticket Office Manager. E. SERVICE FEES FOR HANDLING TICKETS The Union Ticket Office charges a service fee for handling tickets, ticket sales, sales tax, transferring of net proceeds, and accountability reporting. The service fee varies with the activities involved in the sale of tickets for each event. A service fee schedule may be obtained from the Ticket Office Manager. The sponsoring department should determine the price of the ticket to include the service fee. F. TRANSFERRING NET PROCEEDS Net proceeds of ticket sales are transferred from the Union Ticket Office to the sponsor. Registered sponsors receive the net proceeds through an interdepartmental transfer into the sponsor's University account. If there is no University account, the money will be transferred directly to the sponsor. G. ACCOUNTABILITY REPORT Upon transferring the ticket sales net proceeds, the Union Ticket Office will prepare and submit a report concerning the services rendered. Copies of the report are sent to the sponsoring department or agent and the Union Accounting Office. The report contains detailed information on ticket accountability, cash accounting, and amounts deducted for sales tax and service fees.